AI Voice Agents
A home-services crew stops missing jobs while on a call
A Brampton trades business lost work every time the phone rang during a job. An AI voice agent now answers, triages the urgency, and books the visit.
Northside Plumbing & Heating · Brampton, ON
0
jobs lost to voicemail
31%
more booked visits
10 days
to live
The challenge
Ron and his crew were under sinks and on rooftops all day. Calls went to voicemail, and in home services the first company to pick up usually wins the job.
What we did
- 01
Learned which calls were real emergencies versus quotes, before building anything.
- 02
Set up a voice agent that triages urgency, books the visit, and texts Ron the details.
- 03
Tuned it on a week of real calls so it sounded like his front office.
“I used to lose work every time I was under a sink. Now the phone gets answered, the job gets booked, and I just show up. Wish I had done it years ago.”
Ron P., Owner · Northside Plumbing & Heating, Brampton, ON