AI Voice Agents
A real estate team stops losing weekend leads
A busy GTA brokerage was sending after-hours buyer calls to voicemail. We put a 24/7 AI voice agent on the front line and it now books showings while the team sleeps.
Crestline Realty Group · Vaughan, ON
The challenge
Crestline’s agents were in showings or off the clock when a third of their inbound calls came in. Those callers rarely left a voicemail. They just called the next listing. Hiring overnight reception was not worth the cost, but the lost leads were.
What we did
- 01
Mapped the real calls: buyer inquiries, showing requests, and basic listing questions.
- 02
Built the agent on a low-latency platform and connected it to their calendar and CRM.
- 03
Tuned the script from real transcripts in the first two weeks so it sounded like the team.
“I used to dread Monday mornings, scrolling through the weekend calls I missed and wondering how many went to a competitor. Now I wake up to booked showings instead. It quietly changed how this business feels to run.”
Marc D., Broker · Crestline Realty Group, Vaughan, ON